• All goods will be delivered in a tamper proof courier bag with a proper sealing and delivery details.

  • Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.

  • We ship according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products and the distance of delivery.

  • The delivery period will be a maximum of 3 – 5 working days from the completion of the purchase including the transportation cost if otherwise not specified. The delivery of orders will be made at the address indicated by the customer. Delivery time will depend on the distance of the delivery.

  • Delivery will be at a very nominal flat fee for most of the items unless otherwise mentioned in the purchase. There will be some charges applicable on returns and refunds. Please refer our return, refund and exchange policy for more explanation.

  • Change of delivery address cannot be accommodate once the package has been shipped

  • We have partnered with one of the prominent delivery partners of srilanka “Grasshoppers” a subsidiary of Kapruka to make your wish safe in your hands


International shipping

  • Eleganté is not liable to pay any import charges or any other costs incurred by the Customs Department or the Government of the respective countries.